Here at Pacific Wave we sell what we love and we love what we sell. Since our products are a part of our everyday lives, we’re prepared for any questions you may have. Even though we play hard, we work even harder and actually have a professional side... Let us know how we can help!

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SHOPATRON NHS Fun Factory Support:

Return Directions for SHOPATRON Orders

To return any products, you need to obtain a Return number. To receive a Return number and initiate a return, log into your account using the name and password you created at checkout:

http://www.shopatron.com/account

You have 30 days to return your merchandise. Returned items must be in their original packaging and in new and unused condition. Once you return the merchandise, you can also track your return and refund from your account.

If you are looking for information about our Retail location in downtown Santa Cruz check our Shop Info page.